Loyalty & Rewards

Join the Cloud 9 Club

Every purchase takes you higher. Earn points on every order, unlock tier perks, and reach Cloud 9 with exclusive rewards.

Three Tiers

The Higher You Climb, The More You Earn

Lifted

$0 – $249 lifetime spend

1.0×

1 pt per $1 Discount cap: 30%

All member deals
Referral access

Cruising Altitude

$250 – $749 lifetime spend

1.25×

1.25 pts per $1 Discount cap: 40%

All member deals
Cruising Altitude-exclusive deals
Referral access

Cloud 9

$750+ lifetime spend

1.5×

1.5 pts per $1 Discount cap: 50%

VIP-only deals
Priority access
All tier perks

Earning Points

Ways To Earn

Every Purchase

Earn points on every eligible order. Points are calculated on the final post-discount subtotal, excluding taxes and delivery.

1–1.5 pts/$1

Birthday Bonus

Place an order within 2 days of your birthday and earn 100 bonus points automatically. Add your birthday to your account profile to qualify.

+100 pts

Refer a Friend

Share your unique referral code. When your friend completes their first $50+ order, you both receive $10 store credit. Age verification required.

$10 credit

Google Review

Leave us an honest Google review and earn bonus points after admin verification. One review bonus per account.

+25 pts

Sign-Up Bonus

New members receive 50 points instantly on account creation, plus 100 points when you complete your first qualifying order.

+150 pts

One birthday bonus per member per year · Birthday must be on account profile before order · 19+ only

Redeeming Points

Your Points, Your Rewards

Choose your redemption amount at checkout — or save your points for later. Minimum order requirements apply.

200 points

$10 off

Min. $50 order

Best Value

500 points

$25 off

Min. $75 order

1,200 points

$60 off

Min. $120 order

Create Your Account

Program Rules

How The Club Works

How does the Birthday Bonus work?

Place any qualifying order within 2 days of your birthday (the day before, your birthday, or the day after) and receive 100 bonus points automatically. You must have your birthday saved in your account profile before the order is placed. One birthday bonus per member per year.

How do I earn points?

You earn points on every eligible completed order. The earn rate depends on your tier: Lifted earns 1 pt/$1, Cruising Altitude earns 1.25 pts/$1, and Cloud 9 earns 1.5 pts/$1. Points are based on your final post-discount subtotal, excluding taxes and delivery fees.

How do I redeem points?

Choose a redemption at checkout: 200 points for $10 off, 500 points for $25 off, or 1,200 points for $60 off. Each redemption has a minimum order amount ($50, $75 and $120 respectively). You can also choose not to use points and save them for later.

Do my points or tier expire?

Your tier status never decreases. Once you reach a tier, you keep it for life. Points themselves do not have a standard expiry, but we recommend checking your account regularly.

Can I use a coupon code AND points?

Yes. You can use one coupon code and points in the same order. The combined discount (coupon + points) cannot exceed your tier's cart cap: 30% for Lifted, 40% for Cruising Altitude, or 50% for Cloud 9. The cap is calculated on the post-coupon subtotal.

Is age verification required?

Yes. All purchases and Cloud 9 Club membership require age verification. You must be 19+ to order. Referral bonuses also require age verification for both parties to be awarded.

Can guest orders earn points?

No. Points are only earned on orders placed through a registered, logged-in Cloud 9 Club account. Guest checkouts do not earn points.

⚠ Must be 19+ to order. Age verification is required for membership and rewards.